“WHEN YOU FEEL LIKE STOPPING…JUST GO”- BRANDY SPAULDING (OWNER)

FAQs

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 3-5 days processing time for your order to ship out, shipping times vary based on your location. Most shipping times are specified on the product pages. If it’s not stated, please allow an estimated 2-4 weeks for delivery.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money-back guarantee if the product is defective or damaged. Items can be returned within 30 days from the date of purchase. If more days have passed than are defined in the preceding sentence, unfortunately, we can’t offer you a credit, refund or exchange. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

We are unable to offer modifications, store credit, refunds or cancellations on any orders before they have been delivered to you except for some very specific situations. If you would like to see if you qualify for a refund before your order is shipped, please reach out to our support team at info@workoutfactory.online within 8 hours of the order being placed and we will do our best to accommodate your needs. 

I have entered an incorrect address, what do I do now?

If you have miss spelled or auto filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@workoutfactory.online If the given address is wrong we can change the address to the correct one within 8 hours. No refund will be given after the 8 hours of incorrect submission. 

How long does shipping take?

Shipping times vary based on your location. Most shipping times are specified on the product pages. If it’s not stated, please allow an estimated 2-4 weeks for delivery.

How do I find my shapewear size?

It is a fallacy that wearing shapewear that is smaller than your usual dress size will make you look slimmer or provide you with greater contouring. In fact, it can have the opposite result because you’ll be crammed in and the finish will be bumpy. Shapewear sizes don’t correspond to dress sizes, especially since brand-to-brand variations in dress sizing might be significant.

Instead, choose the appropriate size based on your breast, waist, and hip measurements. The easiest way to assure the greatest fit is to utilize your measurements and cross-reference them with specific brand size recommendations. This is because no two dress sizes are truly the same, and two size 12s can have drastically different body shapes.

What color shapewear should I wear?

The color of your shapewear may frequently depend on what you plan to wear it with. Shapewear in a nude or light tone might work best if your outfit is mostly lighter hues. Black or vibrant hues may be more exciting options while looking for evening or date-night shapewear. If the latter is the case, Triumph is our go-to brand for sensual shapewear in vibrant colors with sheer, lace, or embroidery accents.

Fortunately, the shapewear market is becoming more diverse as brands like Heist, Skims, and Commando push for a variety of welcoming “nude” color options. For instance, Skims offers fifteen colours, twelve of which are skin tones, ranging from Sand, a light milky shade, to Cocoa, a rich brown. Instead, Commando provides four hues (Beige, Caramel, Mocha and Black).

Should I wear underwear under my shapewear?

Shapewear is designed to give you a seamless, sleek, and unmarred silhouette underneath your clothing. Putting on underpants will have the opposite result.

Additionally, a gusset is a common feature of many styles of shapewear, including bodysuits, briefs, thongs, shorts, and thigh or body shapers, which provide complete support without the need for an additional layer. It is expected (but not required) that you will wear your own underwear or bra underneath gusset-free shapewear, such as shaping slips and skirts, girdles, shapewear tank tops, or wear-your-own-bra torsettes.

How should I wash and dry my shapewear?

Shapewear must be handled with care because it is extremely fragile, just like other lingerie. Your expensive purchase will become useless due to improper washing’s potential for shrinkage, snagging, or a loss of suppleness.

First and foremost, always read the label carefully and adhere to the manufacturer’s recommendations. The majority of shapewear manufacturers advise hand washing your shapewear in cold water with baby shampoo or a mild detergent. Although hand washing may make your shapewear last longer, you may occasionally be able to get away with using a machine. Just make sure to use the soft cycle (like those usually used for cashmere or silk).

We advise placing your shapewear in a protected delicates bag before putting it in the washing machine. Additionally, keep them apart from bras because bra hooks and clasps have the potential to rip delicate clothing. If your shapewear includes hooks, be sure to attach it before placing it in the lingerie bag to prevent it from catching on itself.

Additionally, avoid at all costs putting your shapewear in the dryer; air dry it instead to maintain the fabric’s flexibility.

When should I wear shapewear?

When it comes to wearing shapewear, there are no strict guidelines. Shapewear can boost a woman’s confidence in her chosen attire, thus some choose to wear it every day while others save it for special occasions. Since not all shapewear is created equal, you should also take these factors into account while making your choice.

Lightweight-control: At this level of shapewear, smoothing is more important than controlling. Its primary function is to simply smooth out any lumps and bumps under clothing, providing a streamlined finish. It frequently has a lot more give and stretch in it. Therefore, if you want to invest in shapewear for everyday usage, lightweight control is an excellent choice.

Medium-control bras provide slightly additional support while still being suitable for daily or weekly wear. Your curves will be slightly more highlighted and sculpted by this tougher alternative to mild control.

Of all the shapewear options, firm-control gives the most contouring and is the most durable. Although this fabric offers a lot of shaping and is frequently much more rigid, it is in no way as comfortable as lightweight control. Most people will save this for special occasions and use it with cocktail dresses, evening wear, and formal attire. Although it lacks everyday comfort, it does provide some serious contouring.

If you want firm control, you’ll want to make sure the fabric is breathable and ideally has sweat-wicking capabilities because you’ll need your skin to be able to breathe. Lightweight control shapewear can be excellent for everyday wear because it provides the least amount of shaping while also assisting in giving your clothing a more streamlined fit.

Can you wear shapewear while pregnant?

Yes, you can wear shapewear while you’re pregnant, but there are a few key restrictions. It depends on the kind of shapewear worn, when it is worn, and how long it is worn for. The key to everything is moderation.

The body will feel too much pressure from shapewear that is overly tight or worn for too long, not to mention that it will be extremely uncomfortable. Avoid shapewear, such as waist trainers or cinchers, that compresses and squeezes your ribs, internal organs, or abdominal muscles while shopping in your true size. Double-check with your doctor or midwife if you have any doubts.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help! Please send us an email at info@workoutfactory.online and we will be happy to assist you in any way we can. 

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

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